Laem Tong Beach Holiday Inn Resort® Phi Phi Island
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great food
Friendly staff
Overworked staff
Limited activities
7.6/10
Very good
Rooms
8.0
Location
8.2
Service
7.8
Dining
7.3
Guest reviews
7.6/10
based on 6 reviews
8.2
8.2/10 based on 894 reviews
Ryan
United States,
May
2024
7.6/10
The hotel offers a mix of good and not-so-great aspects. The rooms feel a bit like an old motel, lacking views and soundproofing, but they come with a separate lounge area and necessary amenities. The location, while a bit far from the sea, still boasts a private beach alongside the wider public beach. Service stands out with helpful and friendly staff, although they initially struggled with a lost bag. Dining provides some variety but falls slightly short in terms of excitement. Despite its imperfections, the hotel creates a relaxing atmosphere perfect for enjoying the surroundings.
Rooms
7.0
The rooms are like an old motel with poor soundproofing and no views, but they include a separate lounge area with essential facilities.
Service
8.0
The service is very friendly and helpful, despite initial issues with locating a lost item.
Location
9.0
The hotel offers a beautiful garden setting and is ideal for a remote getaway, with nice touches like the beach tractor service.
Dining
7.0
The dining experience is satisfactory with a mix of Thai, Italian, and western options but could use a bit more variety.
Facilities
7.0
The hotel provides adequate facilities for a relaxing stay.
Larry
United States,
February
2024
8.2/10
My stay at the hotel was fantastic! The rooms were spacious on two levels and clean, so close to the beach, with great food. The staff was incredibly friendly and always ready to help. The location was stunning with opportunities for snorkeling and diving nearby, though there wasn't much else to do in the immediate area. The dining experience was amazing, with a wide variety of Asian and European dishes.
Rooms
9.0
The rooms were so friendly, and they could not do enough to help. They were spacious on two levels, clean, close to the beach, and offered great food.
Service
7.0
The staff was always very empathic and helpful, making sure my needs were met. However, due to an acute staff shortage, they seemed overworked, affecting the service quality and ambience.
Location
8.0
The location was stunning to walk around, feeling like a tropical park with scenic views on the bay. However, the lack of staff led to a decrease in service quality and the overall ambiance.
Dining
9.0
The dining experience was amazing, offering a wide selection of Asian and European dishes. The food was great, though a bit more variety would have been welcome.
Facilities
8.0
The hotel offers various facilities, making the stay convenient and enjoyable.
Great food
Overworked staff
Jim
United Kingdom,
November
2023
8.0/10
The hotel is located in a beautiful garden, close to the beach, offering great food. The rooms were lovely and clean, but some parts felt old and in need of a refresh.
Rooms
7.0
The rooms were lovely and clean, with a beautiful garden view.
Service
9.0
The service was amazing and very helpful throughout my stay.
Location
8.0
The hotel is situated on the beach in a quiet part of Phi Phi, offering opportunities for snorkeling and diving just 5 minutes away.
Dining
8.0
The dining experience was delightful with amazing dishes available, but more Thai options would enhance the experience.
Facilities
8.0
The hotel offers various facilities such as multiple small villas, pools, and a wonderful overwater situation for guests to enjoy.
Brian
United States,
November
2023
8.2/10
I had a superb stay at the hotel! The rooms are pretty spacious and clean, and I was lucky to have a superior cottage with a wonderful sea view. However, the rooms are not soundproof. The service was top-notch with extremely nice staff attending to our wishes promptly. The location was perfect, close to the beach and very calm, offering a spot for beautiful sunset views and a private beach with corals. The dining was decent with a variety of western and eastern dishes, but the buffet setup lacked curtains or air conditioning. Overall, a great experience away from the busy world where relaxation is guaranteed!
Rooms
8.0
I found my room pretty spacious and clean with a wonderful sea view.
Service
9.0
The staff were extremely nice and attended to our wishes promptly. They even anticipated the desires of each family member, making our stay truly memorable.
Location
9.0
The location was great and really relaxing, close to the beach with a private beach area for a peaceful getaway.
Dining
7.0
The dining experience was okay with a decent and reasonably diverse selection of dishes, though the buffet area lacked curtains and air conditioning.
Facilities
8.0
The facilities were sufficient for a comfortable stay, offering everything needed for a relaxing vacation.
Chris
United Kingdom,
June
2023
7.2/10
I had a perfect view of the gorgeous Andaman Sea from my room, which was adequately furnished with bathrobes, slippers, umbrella, toiletries, beverages, and a balcony with two chairs. However, the room's distance from the resort facilities required either a fair bit of walking or waiting for the hotel car every 30 minutes. The service was super friendly and helpful, making my stay very comforting, but I did face some issues with the dining tables. The location on Phi Phi Island was wonderful, with a private beach and beautiful gardens, but being the furthest hotel meant limited options nearby.
Rooms
8.0
My room had a perfect view of the gorgeous Andaman Sea and was adequately furnished with all necessary amenities.
Service
7.0
The service was super friendly and comforting, although I encountered slight issues with the dining tables.
Location
7.0
The location on Phi Phi Island was wonderful, with a private beach and beautiful gardens, but being the furthest hotel meant limited options nearby.
Dining
6.0
The dining experience offered a reasonable quality menu, but with limited local options and some issues with western-oriented dishes.
Facilities
8.0
The hotel's facilities included a restaurant on the beach, promising a delightful dining experience with a nice view.
Michael
United Kingdom,
May
2023
7.8/10
The hotel is beautifully situated between the beach and the rooms, offering very nice accommodations. However, the distance to reception areas may require either a fair bit of walking or waiting for hotel transportation every 30 minutes. The service, though friendly and helpful in the restaurant Prieecher, left me feeling swindled and unlikely to return, which is a shame considering the natural wonder of the island.
Rooms
9.0
The rooms were very nice, clean, and in great shape.
Service
7.0
The service was friendly and helpful, except for instances where assistance fell short.
Location
8.0
The hotel is located at the most beautiful beach on Phi Phi Island, ideal for a dreamy and calm environment. However, it is the furthest hotel from other amenities, limiting access to other attractions.
Dining
7.0
The dining experience was good, with the restaurant situated right on the sandy beach, although it could get tedious for longer stays.
Facilities
8.0
The facilities provided were adequate and functional.
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